Privacy Policy

1. Introduction

Bay Area Hand Therapy ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website (the "Site"), how we use it, and the choices you have. This Site is intentionally simple: it does not require account creation, does not process payments, and does not collect information from you unless you voluntarily choose to contact us.

2. Information We Collect

The only personal information we collect through this Site is the contact information you choose to provide to us directly, such as your name, email address, and/or phone number, when you reach out to us (for example, by email, phone, or a contact form). We do not ask for or collect any health information, payment information, or other sensitive personal information through this Site.

Like most websites, our hosting provider may automatically log basic technical information (such as IP address, browser type, and pages visited) for security and analytics purposes. We do not use this information to personally identify you.

3. How We Use Your Information

We use the contact information you provide solely to:

• Respond to your inquiries and schedule appointments;
• Communicate with you about our services; and
• Maintain records related to our communications with you.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We do not share your contact information with third parties, except: (a) with service providers who help us operate this Site (such as email or hosting providers) and who are bound to keep it confidential; (b) if required to do so by law, subpoena, or other legal process; or (c) to protect the rights, property, or safety of Bay Area Hand Therapy, our patients, or others.

5. Data Retention

We retain contact information you provide for as long as needed to respond to your inquiry, provide services to you, and comply with applicable legal, tax, and recordkeeping obligations.

6. Cookies

This Site may use minimal, essential cookies required for the Site to function properly. We do not use cookies for advertising or third-party tracking purposes.

7. Your Rights and Choices

You may contact us at any time to ask what personal information we hold about you, to request that we correct or delete it, or to withdraw your consent to further communication from us. We will respond to any such request within a reasonable time.

8. Children's Privacy

This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Security

We take reasonable measures to protect the information you provide to us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us at danielle@bay-hands.com or +1 (415) 886-8538.